SUCCESS FACTOR #6
Holistic process management
Always keep an eye on your process flows and their interfaces!
Achieving process excellence with efficient internal processes and optimized interfaces to external partners is very important for energy suppliers in the current highly competitive market and a prerequisite for their competitiveness.
Holistic process management, which takes into account both technical and cultural aspects, creates the necessary transparency of organizational processes and enables the realization of process efficiencies with the goal of process excellence.